<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Firmatics Articles</title><description>Articles from the Firmatics team on law firm marketing and intake. Each one teaches the idea first, then shows where to find your own numbers.</description><link>https://firmatics.com/articles/</link><language>en-us</language><atom:link href="https://firmatics.com/articles/rss.xml" rel="self" type="application/rss+xml"/><item><title>Where the five-minute callback rule comes from</title><link>https://firmatics.com/articles/where-the-five-minute-callback-rule-comes-from/</link><guid isPermaLink="true">https://firmatics.com/articles/where-the-five-minute-callback-rule-comes-from/</guid><description>The famous speed-to-lead numbers come from two studies of sales leads, not law firms. Here is what they found, what they did not, and why we still hold firms to five minutes.</description><pubDate>Mon, 19 Oct 2026 02:30:00 GMT</pubDate><dc:creator>Dan Jimmerson</dc:creator><category>Intake</category></item><item><title>Why your reports can’t tell you which ad signed the case</title><link>https://firmatics.com/articles/why-your-reports-cant-tell-which-ad-signed-the-case/</link><guid isPermaLink="true">https://firmatics.com/articles/why-your-reports-cant-tell-which-ad-signed-the-case/</guid><description>The ads are usually tagged fine. The trail goes cold between the click and the intake record. Here are the three usual breaks, and a ten-minute test to find yours.</description><pubDate>Mon, 19 Oct 2026 02:15:00 GMT</pubDate><dc:creator>Dan Jimmerson</dc:creator><category>Marketing</category></item><item><title>A 0% drop rate isn’t a good goal</title><link>https://firmatics.com/articles/a-zero-drop-rate-is-not-a-good-goal/</link><guid isPermaLink="true">https://firmatics.com/articles/a-zero-drop-rate-is-not-a-good-goal/</guid><description>A drop rate near zero usually means your team is turning away good cases on the first call. Here is how to read the number instead.</description><pubDate>Mon, 19 Oct 2026 02:00:00 GMT</pubDate><dc:creator>Dan Jimmerson</dc:creator><category>Intake</category></item></channel></rss>