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HOW WE SIZE A FIRM
A six-lawyer firm signing 500 cases a month and a trial firm taking five big cases a month have both outgrown their headcount. Go by whichever number is biggest for you.
THE REALITY
At this size, the person writing the ad copy is the same person taking the depositions, drafting the demand letters, and pulling into the courthouse lot at 8:47 for a 9 o’clock. There is no marketing director. The marketing director is you.
The failure mode at this size is not too little activity. It is doing too much of the wrong thing: agency retainers built for 50-lawyer firms, martech pitched at the conference booth, $40K websites, six-figure TV experiments. The fastest path to trouble is buying a bigger firm’s playbook.
What works is unglamorous: one zip code, a handful of channels, a referral calendar, and the discipline to say no to the other nine things on the table every month. The leverage is focus, not spend.

WHERE THE MONEY GOES
At this size there is no mystery about where cases come from: a referral network you can name, a Google Business Profile you half-maintain, an LSA budget you squint at once a month, and a website somebody built in 2019. The honest allocation looks like this.
Want it by signed case? The Channel Mix Calculator turns a budget into a plan by channel and a cost per signed case.
Open the free calculatorGoogle Business Profile, LSA, review velocity, and the map pack in your zip code. The highest-return dollars a firm this size spends.
Lunches, CLEs, the clinic, the body shop, and the lawyers who send you what they do not take. Cheap, slow, and still the biggest source of signed cases.
A site that loads, ranks locally, and gets the phone answered. Not a $60K rebuild.
Ranges are Firmatics industry estimates for solo and boutique consumer firms, not audited spend.
THE CASH-FLOW PROBLEM
In contingency practice the gap from signing a case to the first dollar of fee runs roughly 184 days. At this size that gap is funded from personal capital, and one delayed settlement or one slow month of intake puts the firm in survival mode.
WHAT ACTUALLY GOES WRONG
Not hypotheticals. The four things a firm this size brings to its first hour with an operator.
PI keywords run $150–$300 a click. LSA leads cost $300–$500 in competitive metros. Cost per signed case lands between $2,000 and $5,000 depending on the practice, and at this budget every case has to earn its keep.
$2K-a-month CRMs. $8K-a-month SEO retainers. Website rebuilds quoted at $60K. Every conference booth sells a tool calibrated for a 50-lawyer firm and priced like it.
A $75K coordinator is a bigger decision than the first office lease. Get it right and the firm’s ceiling lifts inside a year. Get the role or the person wrong and a year is gone.
The firm down the street has a bigger LSA slot, 220 more Google reviews, and a radio spot. You learned all three facts at different times, by accident. Nobody hands a firm this size a market read.

THE PLAYBOOK
The order matters. Each step funds the next.
Google Business Profile complete and active, reviews asked for after every good outcome, the LSA budget watched weekly. The map pack is the cheapest case you will ever sign.
Do it withLSA Migration GuideRead the guide Write down every source that sent a case in the last two years. Put a touch on the calendar for each, monthly. Referrals are the highest-margin channel you have and the easiest to neglect.
Answer rate, speed to lead, and what happens after hours. A missed call at this size is a missed case, and no amount of marketing fixes the phone.
Do it withSpeed-to-Lead AuditUse it free One paid channel at a time, a monthly cost per signed case you can defend, and a rule to stop anything that misses it two months running.
Do it withChannel Mix CalculatorUse it free Decide what the role owns before you post it. A coordinator who executes and a director who decides are different bets. Bring the job description to an operator before you publish it.
AN HOUR WITH AN OPERATOR
Coaching is 4 private hours a month with any operator on the bench, and your first hour is free. Bring your team or your agency. These are the conversations that happen at your size.
Bring last month’s calls and forms. An intake operator reads answer rate, speed to lead, and after-hours coverage, and usually finds the leak before touching a single ad.
An operator who has run local search for PI firms walks your profile, reviews, and LSA settings against the firm winning your zip code.
Bring the proposal. An operator who has bought and fired agencies reads the scope, the fee, and the reporting like a head of marketing would, with no conflict.
The honest allocation for your practice and your market, and the one or two things to stop paying for.
What each bet costs, what it needs from you, and which one fits a firm your size right now. Bring the job description before you post it.
Pacing acquisition against the case-to-cash gap, so growth does not become the thing that puts the firm in survival mode.
COMMON QUESTIONS

It is built for one. The operator becomes the marketing director you do not have, an hour at a time: what to do, what to stop, and what the numbers say. Your first hour is free, so the cost of finding out is zero.
No. The hour works with whoever runs marketing today, usually a partner and a paralegal. Deciding whether and whom to hire is one of the most common things firms this size bring.
No. We never run your media and we do not sell leads. Coaching backs up whatever you have, an agency, a freelancer, an in-house team, or you, with a second opinion, a plan, and a read on the numbers.
$2,000 per firm per month for four private one-hour credits with any operator on the bench, month to month. Your first hour is free.
The Monday Brief, the tool library (channel mix, UTM builder and more), and every State-of report. No card, no gate.
YOUR FIRST HOUR IS FREE
Your first hour with an operator is free. Bring the call log, the reviews, and the retainer you are not sure about.
Meet the operators first