Privacy Policy

Firmatics is a market intelligence platform for the U.S. personal injury law ecosystem, operated by WorkSea LLC (Lafayette, Colorado). This policy explains what information we collect, how we use it, and the choices you have.

Who this applies to

This policy covers visitors to firmatics.com, customers of Firmatics products (community, intelligence, advisory, agency), and third parties whose publicly available professional information appears in our database.

Information we collect from you

• Account information, name, email, firm or company name, role, and any information you add to your profile when you sign up through Clerk, our authentication provider.
• Billing information, processed by Stripe. We do not see or store your full payment card details.
• Communications, messages you send us through forms, email, or community channels.
• Usage data, pages visited, features used, and aggregate analytics. We use privacy-respecting analytics and do not build ad profiles about you.

Information we publish about third parties

A core part of the Firmatics product is a structured database of U.S. personal injury law firms, attorneys, and adjacent vendors. This data is assembled from publicly available sources, firm websites, bar association directories, licensed data providers, court records, review platforms, and professional listings.

We do not publish non-public personal information about individuals. We do publish information about the professional activity of firms and licensed attorneys (for example, firm size, practice areas, office locations, marketing presence, and longitudinal metrics). If you are a lawyer or firm owner and believe information we publish about you is inaccurate, incomplete, or should not be listed, email privacy@firmatics.com and we will review and respond.

How we use information

• To provide and improve the Firmatics platform and our services.
• To respond to your questions and support requests.
• To send relevant service messages, briefs, and community updates you've opted in to.
• To prevent fraud and enforce our terms.
• To comply with legal obligations.

We do not sell your personal information, and we do not use customer data to train public AI models.

Who we share information with

We share information only with vendors who help us operate the platform, under contract, and only as needed to deliver our services. Current sub-processors include:

• Clerk, authentication
• Stripe, billing and payments
• Google Cloud, hosting and database (U.S. regions)
• Cloudflare, DNS, CDN, and edge delivery
• Anthropic, AI processing where applicable (we do not use OpenAI)

We may also disclose information to comply with law, respond to lawful requests, or protect the rights and safety of Firmatics, our customers, or the public.

Cookies

firmatics.com is built as a static site and uses cookies minimally, primarily for authentication sessions on app.firmatics.com and for anonymous analytics. We do not use cross-site advertising trackers.

Your choices

• Access & correction, you can view and update account information from your profile, or email us.
• Deletion, you can request deletion of your account and associated personal information by emailing privacy@firmatics.com.
• Email preferences, unsubscribe links are in every marketing message.
• California & other U.S. state privacy rights, residents of California, Colorado, Virginia, and other states with comprehensive privacy laws have additional rights (to access, correct, delete, and limit certain uses of personal information). Email us to exercise them.

Data retention

We retain personal information only as long as needed to provide the service, comply with legal obligations, and resolve disputes. You can request deletion at any time; some information (for example, invoicing records) may need to be retained to meet tax or regulatory requirements.

Security

We protect information with industry-standard controls, encryption in transit, encryption at rest for our primary database, role-based access, audit logging, and a policy of least privilege. No online service is perfectly secure, but we take our role as a custodian seriously.

Children

Firmatics is a professional service and is not directed to anyone under 18. We do not knowingly collect information from children.

Changes to this policy

We may update this policy as the product and our practices evolve. Material changes will be announced on this page with an updated date.

Contact

Questions, requests, or complaints about privacy? Email privacy@firmatics.com, or write to us at:

WorkSea LLC
Attn: Privacy
Lafayette, CO, USA